FAQs

 

 

What is the booking process?

When you have decided to make your booking we will send you an email with an invoice attached and all the details of your booking, please double check all these details are correct before paying your deposit. Receipt of your deposit is taken as confirmation of your booking details.

 

Deposits are 20% of your final overall cost and are non-refundable. Your Booking is not confirmed until we receive your deposit.

Once your deposit is received you will receive a confirmation email - your booking is now 100% confirmed.

You will receive a phone call or text message a few days before your booking, from your entertainer. They will check through details with you such as date, time and address of event and confirm what time they should arrive at the venue. 

Your final payment is due on or before the date of your event. Many people choose to pay in advance to take the pressure off the day itself, or you have the option to pay in cash on the day. (we can not take card payments on the day and do not accept cheque payments)

Can I Make Requests?

Absolutely YES! We want to give you the perfect party so yes please tell us if you love a specific party game or pop star, or if your party has a theme - You can request up to 4 specific songs to go in your playlist. (Parties with music only)

Are You DBS Checked and Insured?

Yes. All Lizzy's Loonies Entertainers are fully DBS (new CRB) checked with full Public Liability Insurance (PLI)

What If I Have To Cancel?

If you wish to Change anything about your booking please get in touch and we will do our best to accommodate any changes.

 

We understand that problems may occur. We will hold your deposit, while you arrange a new date. Unfortunately, the deposit is non-refundable.

Should you have any questions, requests or issues please do not hesitate to get in touch on 07481219437, email us at lizzysloonies@gmail.com or go to our Contact Us page.